Let your docs answer the repeat tickets. Live on your site in 14 days.
An AI assistant that answers customers from your help center, links the exact article behind every answer, and passes buyers to sales. Runs in your own cloud. See it on your own content in 48 hours, free.
Just send your website URL. We build from public pages, so no access to internal systems is needed.
How do I rotate an API key without downtime?
Create a second key under Settings → API keys and deploy it. Both keys keep working until you revoke the old one[1].
Is SSO included on the Team plan?
SSO is included on Business and Enterprise[2]. Want me to connect you with sales for a quote?
Your Docs Are Good. Now Customers Will Read Them.
Support answers the same questions every day, and hosted chatbot tools get expensive as you grow. Launch in 14 puts your existing content to work.
Answers Support Questions
On your website and inside your product, answering from your help center and docs, with a link to the source article every time.
Hands Buyers to Sales
Answers plan and pricing questions, then collects name, email and use case when someone wants a demo or a quote.
Shows What's Missing
See the questions it couldn't answer, so your docs team knows exactly what to write next.
Who Does What
A fixed scope, so you know exactly what you get on day 14.
We deliver
- Production deployment in your cloud, documented so your team can run it.
- Up to three assistants, for example support, docs and pricing.
- Your branding on the chat widget: name, colours and welcome message.
- One chat channel: website widget, in-product, Slack, Microsoft Teams, Google Chat, WhatsApp or Telegram.
- Training so your team can add content and adjust answers without us.
- 30 days of support after go-live.
You provide
- A cloud account or server for the deployment, and someone who can approve access.
- An API key for your chosen model, or an endpoint for a model you host.
- Your help center and docs, plus the questions your team answers most.
- One owner on the support team who can judge whether answers are right.
After launchAn optional monthly Care Plan reviews what customers asked, fixes the gaps in your content and keeps the platform up to date.
From Free Demo to Live in 14 Days
You've already seen it working on your content. The 14 days turn that demo into a production assistant.
- Day 0
Scope
We agree the assistants, the channel and how success will be measured, then fix the price.
- Days 1–4
Deploy in your cloud
We install Emly in your environment, connect your model endpoint and hand over admin access.
- Days 5–10
Load content and test
We index your help center and docs, apply your branding and test on 30 real customer questions.
- Days 11–14
Launch and train
The assistant goes live on your channel. We train your team and review the first conversations together.
Less Repeat Work for Support Teams
Automating a Service Desk with a GenAI Assistant
A multilingual assistant built by Datoin took routine calls off the front desk and improved appointment handling.
Get a Working Assistant on Your Content in 48 Hours
Send your website or help center URL. We'll build an assistant on your public pages and email you a private link to try it.
- An assistant that answers from your own public content
- Citations on every answer, so you can check it
- An optional 30-minute call to scope the package and fix the price
Before You Request a Demo
Just the URL of your website or help center. We build the demo from public pages only, so we don't need access to any internal system. You'll get a private link to try it within 48 hours.
In your own cloud account (AWS, Azure or Google Cloud) or on your own servers. Your content, search index and conversations stay in storage you control. Only the customer's question and the passages needed to answer it are sent to the language model you choose.
A website widget, inside your product, Slack, Microsoft Teams, Google Chat, WhatsApp or Telegram. The package includes one channel, and you can add more later.
Any model with an OpenAI-compatible API, including OpenAI, Azure OpenAI and open models you host yourself. You use your own API key and pay the provider directly.
Launch in 14 is a fixed-price setup that we quote after a 30-minute scoping call. There's no per-seat or per-conversation licence from us.
Your team runs the assistant and updates content from the admin console. If you'd like us to keep improving it, the optional monthly Care Plan reviews unanswered questions, fixes content gaps and handles upgrades.
Yes. Your engineers can read the code, run their own security scans and keep operating it without us if you ever choose to.
See Your Own Docs Answering Customers
A working assistant on your content in 48 hours. Free, and no access to internal systems needed.