Datoin deploys Emly, an open-source AI assistant platform, inside your infrastructure. Every answer cites the page it came from, you use your own model key, and you're live in 14 days.
Send us your website URL. We'll build a working assistant on your public content, free.
Can I export my reports to CSV on the Starter plan?
Yes. Open any report and choose Export → CSV. Starter plans can export up to 10,000 rows per report[1].
Pick the package that matches who the assistant is for. Both are deployed in your cloud, fixed-price, and live in 14 days.
For SaaS support teams
Let your docs answer the repeat tickets. Live on your site in 14 days.
A customer-facing assistant that answers from your help center and docs, and hands buyers to sales when they ask about pricing.
For security-conscious organisations
The AI assistant your security team will approve.
An assistant for each department in Slack, Teams, Google Chat, WhatsApp, Telegram or your intranet, answering from internal policies, handbooks and runbooks.
Every engagement starts with proof on your own content, then a fixed-price package, then optional ongoing care.
Send your website URL. We send back a working assistant built on your public content.
A 30-minute call to agree the first assistants, channel and success measures.
Deployed in your cloud, connected to your content and tested on real questions.
A monthly review of unanswered questions, content fixes and upgrades.
Emly is designed around control: where it runs, what it answers from, and which model it uses.
Content, search index, conversations and audit log stay in storage you control on AWS, Azure, Google Cloud or your own servers.
Each answer links to the document it came from, so customers and staff can check it.
Use any OpenAI-compatible model, including Azure OpenAI or one you host yourself, under your own agreement.
Your team can read every line, run its own scans and keep running it if you ever part ways with us.
Datoin has been building production AI for more than 15 years, including assistants that take routine questions off support teams.
A multilingual assistant took routine calls off the front desk and improved appointment handling.
Emly is an open-source AI assistant platform. Datoin deploys it inside your own cloud, connects it to your content and the language model you choose, and supports it in production. Every answer cites the document it came from.
Launch in 14 is for customer-facing support: an assistant on your website or in your product that answers from your help center and docs. Private AI Workspace is for internal teams such as IT, HR and Compliance, with company sign-in, separate assistants per department and a security pack for your reviewers.
In your own cloud account (AWS, Azure or Google Cloud) or your own servers. You can use any language model with an OpenAI-compatible API, including Azure OpenAI and models you host yourself, with your own API key.
Each package is a fixed-price setup that we quote after a 30-minute scoping call. There's no per-seat licence, and you pay your model provider directly. An optional monthly Care Plan covers content reviews, fixes and upgrades.
Send us your website URL and we'll build a working assistant on your public pages within 48 hours, free.
