Privacy Policy

1. Introduction

Datoin ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (datoin.com) or engage with our enterprise AI consulting, data engineering, and delivery services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

Submit a contact form or inquiry
Subscribe to our newsletter
Request a consultation or strategy call
Enter into a services agreement with us

This may include your name, email address, phone number, company name, job title, and details about your project or requirements.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited, time spent, and navigation patterns
Referring website or source

This information is collected through cookies, server logs, and similar technologies to improve our website experience and understand how visitors use our site.

2.3 Client Engagement Data

In the course of delivering our Services, clients may provide access to business data, datasets, system credentials, and other information necessary for project delivery. The handling of such data is governed by the applicable Statement of Work (SOW), Master Services Agreement (MSA), or Non-Disclosure Agreement (NDA) and is not covered by this website Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested information
Deliver and manage consulting and development services
Send relevant updates, insights, and communications (with your consent)
Improve our website, content, and service offerings
Analyze website usage and performance
Comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) and United Kingdom, we process personal data on the following legal bases:

Consent: When you opt in to receive communications or submit a contact form
Contractual necessity: When processing is required to perform services under an agreement
Legitimate interest: To improve our services, website functionality, and business operations, where those interests are not overridden by your rights
Legal compliance: When required by applicable law or regulation

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

Service providers: Trusted third-party vendors who assist with website hosting, analytics, email delivery, and business operations, bound by confidentiality obligations
Legal requirements: When required by law, regulation, legal process, or enforceable government request
Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
With your consent: When you have given explicit permission for a specific purpose

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant content and measure campaign effectiveness

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), access controls, regular security assessments, and employee training. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions and newsletter subscriptions are retained until you request removal. Client engagement data is retained in accordance with the applicable services agreement.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal retention requirements
Portability: Request your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Withdrawal of consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@datoin.com. We will respond to requests within 30 days.

10. International Data Transfers

Datoin operates globally and may transfer personal information to countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or other mechanisms approved by relevant data protection authorities.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. Datoin does not sell personal information. To submit a CCPA request, contact us at hello@datoin.com.

12. Children's Privacy

Our website and Services are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete it promptly.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: