use Text Analytics, do Big Data well
Comprehensive suites of text analytics solutions across functional domains, helps you to tap into unstructured data in your organisation and turn text into insights, actions and business process optimization.
Customer Experience Management Suite
CEM generates lots of text data, customer interaction through e-mails, chat, transcribed telecalls, reviews, social media feedbacks. Analyze aforementioned data and improve your customers satisfaction. The suit has lots to offer across many roles from executives to operators.
Marketing Management Suite
A well package application suite helps you manage your marketing effort by consumer trend analysis through social media, quantification of brand perception, customer intent identification and many more…